Support

Get Help

If you’re having trouble or have questions:

1. Check the FAQ — answers to the most common questions
2. Browse the docs — each section has detailed guides and references
3. Join Discord — community support and direct access to the team

Danger

Watch out for scammers. Reversion team members will never DM you first, ask for your private keys, or request funds. If someone contacts you claiming to be Reversion support, it’s a scam. Disable DMs in the Discord server settings to stay safe.

Common Issues

Wallet won't connect

• Make sure you’re using a supported wallet: MetaMask, Rabby, or Phantom (EVM mode)
• Switch to the Arbitrum network — the app should prompt you automatically
• Try refreshing the page or disconnecting and reconnecting your wallet
• Disable other wallet extensions that may conflict

Deposit not showing up

• Deposits go through the Hyperliquid bridge and typically arrive within a few minutes
• Make sure you deposited USDC on Arbitrum — other tokens or chains won’t work
• Check your Hyperliquid account directly at app.hyperliquid.xyz to confirm the deposit landed

SIWE or API wallet approval stuck

• There are two separate wallet prompts during first sign-in: the SIWE signature and the API wallet approval. Check your wallet for a pending prompt
• If the prompt expired, refresh the page and try signing in again
• Some wallets queue multiple prompts — check for a notification badge

Order not going through

• Check that you have sufficient margin for the order size and leverage
• Market orders require available liquidity — very large orders on thin markets may partially fill
• Verify the market isn’t in a maintenance or settlement window

MCP agent not connecting

• Confirm your API token is valid and hasn’t expired
• Check that the token has the right scopes (read, trade, algo) for what you’re trying to do
• Make sure the MCP server config in your AI app matches the setup guide
• Restart your AI app after changing the MCP config

Report a Bug

If you encounter a bug or unexpected behavior:

• Discord — post in the support channel with a description and screenshots

When reporting, please include:

• What you were doing when the issue occurred
• What you expected to happen vs. what actually happened
• Screenshots or screen recordings if possible
• Your browser and OS

Feature Requests

Have an idea for improving Reversion? Share it on Discord. We actively review community feedback.